As part of Precision Granite Renovations' commitment to full customer service and smooth execution of your project, we know you will be more comfortable if you're familiar with the process that will take place. The following overview should virtually eliminate any feelings of "the great unknown" and help us to help you enjoy the experience!

FIRST STEP...

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We offer complimentary in-house consultation and estimates. Our knowledgeable staff are happy to answer all questions regarding the Slab Granite renovation process.

FIRST VISIT...

Planning:

Your Precision Granite Renovations' agent is responsible for helping you select and coordinate all items that would fall into the "choices" category. These include type and color of stone, stone thickness, type of backsplash treatment, room of the house where the granite slab will be installed, sink(s) to be used, faucet and other items like soap/hot water dispensers, and cooktop/downdraft selections.

Estimating:

Specifications that come out of the planning phase are used to provide a written estimate to you. If the specifications are final and if you accept the estimate, you will be asked to sign a Job Confirmation that will be passed to our scheduling department for coordination with production.

Scheduling:

Once you have a Job Confirmation, the countertop project goes through the production steps of tear out, templating, fabrication and installation. Our scheduling department is responsible for making sure these phases are properly coordinated with you.

SECOND VISIT...

Templating (On-site):

In the templating process, we make a pattern of your cabinets. During this phase a) all sinks/cooktops/faucets are checked for compatibility and fit, b) decision on seam placement is made, c) cabinets are reviewed for any adjustments required, and d) points related to overhang, general support and any personal preferences are discussed.

Fabrication (Off-site):

Just prior to the fabrication phase, our Scheduling Department will make an appointment with you to visit our facility to review and approve the material for your project. Your final job specifications will also be reviewed and you will be asked for your final approval of those specifications during your visit. A final quote of all costs will also be provided for your review, confirmation and FINAL approval. This will be your last opportunity to make changes before the actual fabrication phase begins.

After all materials and specifications have been reviewed, approved and confirmed, your project is assigned to a team of fabricators and released for production.

THIRD VISIT...

Tear-Out:

Tear out service (as needed) will be included in the written cost estimate. As a part of the tear out service we will a) disconnect all plumbing and electrical connections, leaving the fixtures with you unless otherwise requested by you, b) tear out your existing countertops (and backsplash as applicable), and c) haul away the old countertops unless directed otherwise. We advise you to remove all items from your lower cabinets and drawers prior to a tear out since some dust is to be expected. Our crew will clean up all debris after complete installation.

Installation:

When the installation crew arrives, the lead installer will review the installation with you, answer any questions you may have and ask for payment of the final balance due for your project. After installation, the lead installer will ask you to fill out and sign a Project Completion form.

During installation, your undermount sink(s), if applicable, will be mounted under your stone. Also, cooktops and faucets, etc. will be dropped into place for confirmation of fit.

Final Steps:

Your inspection of the finished job is very important. We will ask you to fill out our standard Job Completion Checklist indicating your acceptance of the job.